Glad to know. Because business process can be applied to many use cases, this article focuses on business process itself. Use cases can vary widely by industry. Maybe this post on healthcare can be interesting to you. https://medium.com/analytics-vidhya/data-science-for-healthcare-and-clinical-optimization-6049af2c2811. Or this article on banking: https://medium.com/dataman-in-ai/how-to-create-good-features-in-fraud-detection-de6562f249ef